Emma Palomino
1/5
Waste of time.last call in orange got better stuff.Fyi they will block people on insta instantly for SPEAKING THE TRUTH because it didnt live up to the hype ,not as advertised."alternative retail pr"could learn a thing or two.if you advertise premium designer thats what people expect to see, come & shop for ?♀️.If its not praised boom they block ... talk about honest reviews and transparency.you wont see anything negative because they dirty delete & block.Very unprofessional .They dont like constructive criticism. No worries i have no problem taking my money elsewhere ☺️?. Keep on blocking paying customers and see what happens to your numbers , pr arent the smartest.people usually leave review so a business can improve ,so their clients can later on change their rating and view for a higher one, thats business 101, clearly they couldnt care less. The lady checking the ticket was in a super bad mood very unplesant and unwelcoming.thumbs up to the security guys that were the most polite and smiling .They advertise the event as premium luxury but by noon everything is PICKED CLEAN ( in the women section). Saw a few mcqueen ysl armani in the men section but in very limited sizes and amout . Its all sub brand thinks saks off , off rack type of stuff .higher than macys lower than neiman marcus . Its 80 off SUGGESTED retail price. No not everything is 80 off the bag were 65 off ( not mention in the ad very misleading), no you arent going through 60 000 items( also misleading ) they only put a small quantity on the floor the rest is in boxes behind curtains on the other side.they emphesize on "LUXURY" sorry but puma steve madden and yoox are far from " luxury".chloe was SEE BY CHLOE a sub cheapper lower quality brand of chloe , valentino was RED BY VALENTINO an other sub cheapper lower quality one. Dont be fooled by their EXTREMELY MISLEADING/ FALSE AD.its a carrot to get u at the door. The vast majority of the stuff out on the floor isnt " luxury" . Lot of clothes were DAMAGED and RIPPED . Make sure you inspect every piece of clothes prior purchasing up close . They usually start on thursday(and have the motherload of boxes in the back that they unpack either late at night after closing or early in the morning each day). The event is free to attend as long as you have ticket ( and those sell out fast) . Lot of people were walking out empty handed or with very few items . In the afternoon they had yoox steve madden type of shoes stuff u find at dsw/ aldo type of stuff . Not ultra luxury . Maybe for the few lucky one in the morning they are able to buy all the ultra premium ( as there is no limit on how many or how much u can buy per person ) . By the time i went no luxury purses belt or undies . I was expecting more as they make it sounds and seens like its all chloe prada balenciaga ysl miu miu jimmy chou and its NOT.Thats FALSE ADVERTISING. The designers names are nothing more than " carrots" to get u at the door , they have a few yes but thats not what 80 percent of their stock felt like... . They have a few to get people at the door but once sold out most is SUB BRAND NOT PREMIUM LUXURY. Unless you can be there on a thursday early morning best of luck finding anything " ultra luxury" . Drove all the way down to tustin for this event wont bother again . I rather shop at saks or neiman when they go on sale . The racks are hard to look through cuz they are PACKED. Its a huge mess . Irs not classified by designer but by size ( and by the afternoon all the sizes r mixed) there is only a few mirror 3 at the entrance one near the shoe / clothes section people fight for those . Not the most pleasant experience . Also note that if you use debit or credit you need your ID matching the card ( which is good and safe) .i talk to people while at the event. A lot of people said the same thing at the event " slim pick" or " was better last time" . HARD PASS for me from now on. This place is run poorly customer service is near inexistant . There are so many better sales / events in LA with better staff better products.
