Hearty Pet Retail Store

Very happy I found this place for dog grooming. I called around to a couple of places and they couldn't accept my dog because of her size but Hearty Pet was willing to do her grooming, they even had a 200lb St Bernard which is much bigger than my 125lb dog. They were very welcoming and you can tell they love what they do and that they love their pet clients, they didn't want my girl to leave. I was happy with their work and the cost. This will be our groomer going forward.

I just adopted two cats from the shelter and I'm so excited to find this place is just down the street from me. They carried all the foods that I was looking at that the grocery store and chain pet stores didn't have. Plus much closer to me then those stores. They had some other very interesting foods and toys and here as well so I'll be spending some time looking around and doing some more research for sure. Not everything had prices on it (or at least I just didn't see them) so that's the only suggestion I have, with maybe a unit price on them. The store is very cute in the staff was super super friendly. I left with a bunch of new toys for my kitties, My cats loved the free catnip samples as well :)

We took our very unsure greyhound for a nail trim and it was her very first time at a pet store. The staff were incredibly patient and accommodating with her through the process. We left with a lot of reassurance and one happy hound. Cannot recommend enough! They also have wonderful products here for a great price.

What a fantastic place to bring a dog for grooming. The staff and manager were sooooo accommodating of my reactive dog. We worked together to start the grooming process and I hope to bring Jasper back intermittently for "a ala carte" services to help him become comfortable with a groomer again. I don't know of another groomer willing to put that type of effort into helping us, so Thank You!!

The staff is helpful and caring I love their product. My dog loves everything I buy for her. Do yourself a favor and go to Hearty Pet. You will love it.

Mistakes happen all the time with internet retail orders. I don’t have a problem with that, but I really really care about how the seller handles the response. Hearty Pet couldn’t have handled it better. I found them online looking for hard to find cat food. They sent a case of 3 oz. cans but I ordered and paid for 5.5 oz. I submitted an online inquiry over the weekend and prepared for a lot of effort and delays to get a replacement. But Monday when I called a very nice employee answered promptly (no frustrating automated call bots!) and told me they had already responded to my email and were preparing to ship out the replacement. It arrived 3 days later (MD to FL), AND I didn’t have to ship back the food sent in error. It was more than enough to tide my kitty over with some left to donate. I’m very impressed and will be a return customer. Oh, and they had the best price.

Our puppy has been struggling with a sensitive stomach since he was born. Hearty Pet helped me find a sensitivity test, which told us what he could could and could not have. Unbeknownst to us, he had severe allergies to quite a few foods and products. They were amazing and helped us to pick the right food and supplements that were right for our puppy, ensuring us that he would have a great quality of life. We are immensely grateful for Hearty Pet.

If the staff knows their products and are helpful and friendly, I don't need anything else while shopping for my dog. The staff here surpasses the large pet store experience.