Sundance Catalog - Lone Tree, Colorado

Le Sundance Catalog est une entreprise spécialisée dans la vente de vêtements, bijoux et accessoires de mode pour femmes. Situé à Lone Tree, CO 80124, aux États-Unis, l'emplacement précis est 8405 Park Meadows Center Dr Suite 1140. L'entreprise peut être contactée par téléphone en composant le 37688793.

Le magasin offre une variété de services, tels que le retrait en magasin, la livraison, et même la livraison le jour même. L'accessibilité est également une priorité pour Sundance Catalog, avec une entrée accessible en fauteuil roulant et un parking accessible en fauteuil roulant. Les méthodes de paiement acceptées comprennent les cartes de crédit, les cartes de paiement, les paiements mobiles NFC et les cartes de crédit.

En plus de ces commodités, le magasin propose une sélection de vêtements pour femmes de haute qualité, ce qui en fait un endroit idéal pour faire des courses rapides. Le Sundance Catalog a reçu un total de 72 avis sur Google My Business, avec une note moyenne de 4.1/5.

Avis de Sundance Catalog

Hara Lipman

1/5

The clothes and other stuff are gorgeous but the customer service is as bad as anything I have encountered. No one seems to care about doing their job. Hold times getting through on the phone are very long and the folks simply don’t follow through on their promises to resolve issues or return calls. My package is being sent to the wrong address due to an unusual delay in shipping. I will no longer be at the address listed in the original order. After long holds and dropped calls etc., a person in their customer service department promised me that the address would be changed but she obviously never did follow through. I am still waiting on a callback from October 11th. Not only are holds long and calls dropped, but when you finally get a live customer service person on the phone, they can’t or won’t help “because the computer is down.” Seriously, the computer has been down for more than a week. Who runs a business this way?

Diane Matuszewski

4/5

I LOVE the style of the clothes here, but unless you have deep pockets (or work here for the discount) it's better to just get ideas here or grab the occasional deeply discounted item you can't live without. The home fashions, shoes, and jewelry are unique and very chicque but also pricey. One thing I've noticed is, despite how great an item here might look, the quality of the fabrics should be better for the price you're paying, and the fit is often just a bit 'off'. Still, I pop in here every time I'm at the mall, just in case ?

Catherine Slegl

5/5

This store is everything I’d hoped it to be. The merch, of course, is terrific. But it’s the staff that makes this place memorable. I was greeted by every staff member, offered assistance numerous times, made to feel most welcome and valued.
A special call- out to Sandy, who looked up items, led me to them (apparently I was so in awe of it all I couldn’t land on any one thing) and she offered helpful feedback. She was most kind and made me feel like I was her favorite person ever.
I live in New Mexico- HELLO, WHY ISNT THERE A STORE IN SANTA FE OR ALBUQUERQUE!- so I’m an online customer but whenever I pass this way again, I’ll stop by.

Susan Bourque

2/5

While I enjoy shopping without being bothered too much, I may as well be invisible in your store. Today, I walked in wearing nice jeans and a sweater and was not greeted or asked if I needed help. I felt like the staff could not be bothered to assist me. Maybe I don’t fit your demographics? Last week I purchased jeans and a top and love them both but not sure I’ll be shopping here again.

Dee Pierce

5/5

I received incredibly attentive and personalized, helpful service from Jodi and her colleagues at the Sundance store at Park Meadows. I am very happy with the dress, belt, and shoes these professionals found for me when I needed an outfit for a wedding that is only a few days away. I drove there from north Westminster and I am so glad I did! Highly recommend the staff at this store.

Activation Coaching

5/5

My last two visits were wonderful experiences. Great items in stock. So much better to see things in-person than to decide from a catalog! Customer service was great both times. Staff went out of their way to help me, even with items not available in store. They helped me order online and not have to pay for shipping. Items are pricey but high-quality. I live far away but look forward to my next chance to visit.

Lisa Volk

3/5

The store itself is perfectly fine, but the catalog mgmt needs serious improvement. For the second time, I missed out on a sale because of missing dates and/or website malfunction. Extremely frustrating!!! So unbelievably annoying that it makes me want to avoid shopping there again. Use dates/days, not "extended another day". Another day from when?!!! (& forget about free shipping; no matter how much you spend, THAT is not forthcoming, despite it being fairly standard practice for the retail industry. )

Julie McLeod

1/5

Staff is clueless and rude. I stood in line for 10 minutes to process a return I received via mail order. Because Sundance is so slow to pick and ship I could not return it even though I have had it for a week. Quality of clothing is very poor from previous years and prices higher than Nordstrom. Shop elsewhere. I expected Sundance stores to go out of business by year end due to the sharp decline in quality.